OUR DELIVERY SERVICE IS UNRIVALLED IT'S SOMETHING WE'RE FAMOUS FOR, FAST, SECURE AND DEPENDABLE DELIVERY. WITH OVER 35 YEARS OF SHIPPING EXPERIENCE, DELIVERY OF YOUR ONLINE PURCHASES ARE SAFE WITH THEWOOLLENMARKET.COM
SHIPPING COSTS AND DELIVERY TIMES
Ireland and Northern Ireland:
Delivery is €5.95 under €55 and €7.95 over this amount
Standard Delivery in Ireland is 2 to 4 days
USA & Canada
Standard Delivery is €9.95 under €75 and €14.95 over this amount
Standard Delivery Times are 10 to 14 days
Express Delivery is €19.95 under €75 and €24.95 over this amount
Express Delivery is 2 to 5 days
We guarantee our delivery service into USA will arrive free of any customs or excise duty fee's on arrival
Australia | NZ
Standard Delivery is €9.95 under €75 and €14.95 over this amount
Standard Delivery Times are 10 to 14 days - excluding Christmas period.
Express Delivery is €24.95 under €75 and €29.95 over this amount
Express Delivery is 3 to 5 days
UK
Standard Delivery is €9.95 under €75 and €14.95 over this amount
Standard Delivery Times are 10 to 14 days - excluding Christmas period.
Express Delivery is €19.95 under €75 and €24.95 over this amount
Express Delivery is 3 to 5 days EU
Standard Delivery is €9.95 under €75 and €14.95 over this amount
Standard Delivery Times are 10 to 14 days
Express Delivery is €24.95 under €75 and €29.95 over this amount
Express Delivery is 3 to 5 days
Rest of World
Standard Delivery is €14.95 under €75 and €19.95 over this amount
Standard Delivery Times are 10 to 14 days
Express Delivery is €24.95 under €75 and €29.95 over this amount
Express Delivery is 3 to 5 days
Import Duty, Customs or Local Taxes for delivery outside of Europe.
We guarantee that shipments into the United States of America will arrive free of any customs, duties or taxes. We cannot guarantee a parcel will arrive free of customs fees, local taxes or import duty into other Non EU countries we deliver to. It is possible, but not regular that certain countries outside of the European Union apply an import tax on products shipped from another jurisdiction and we cannot be liable for additional import fee's or taxes levied on parcels
Non Delivery & Attempted Delivery
We encourage customers to ensure that they use a day time delivery address. We ship all parcels signature on receipt so if someone is not home to sign for delivery then the parcel will be held for a few days in a local postal depot for collection before it is returned back to our shipping deport. Delivery fee's are non refundable in these cases and a reshipping fee would be applicable if a second shipping is requested.
The different stages of our delivery
We take communicating with our customers very seriously and place a big emphasis on getting this perfect every order. Our customer service team is there to ensure you are kept fully informed from the time you select your items up to monitoring that your gift is delivered safely
Step 1. Confirmation that the order has been received is sent from our web site after you place an order.
Step 2. Confirmation your order has dispatched is sent automatically from our web site. This email will include a tracking code for your parcel to enable you to monitor its delivery progress. Note* in certain countries there are delays in updating local shipping information on the system and a parcel will not always show the most current data. When parcel is selected for customs inspection in a country we do not have any control over delay's incurred at that time
