Our international delivery service is unrivalled It's something we're famous for, fast, secure and dependable delivery. With over 35 years of shipping experience, delivery of your online purchases are safe with thewoollenmarket.com.
Please Note* For International Deliveries we only recommend using our Express Service for Pre-Christmas delivery after November 20th. If you chose economy delivery despite our warning you are assuming full responsibility for any delay or delivery issues once we have provided a tracking code for the shipment
We dispatch according to your selected delivery method at checkout but strongly advise against using economy post from November 19th to end of December
Our International Express Delivery is with DHL and typically delivers worldwide in 3 to 5 days from dispatch. It's secure, reliable and fast... something we believe you deserve
For regional specific delivery times and costs please see below
Shipping Costs and Delivery Times
Ireland and Northern Ireland:
Delivery in Ireland is with An Post the national postal service and can take up to 5 days from dispatch depending on location and peak shipping periods
Delivery is €5.95 under €55 & free over this amount
USA & Canada
Our Premium Express Delivery is 3 to 5 working days. During peak seasons like Christmas or for rural locations delivery can often take a few days longer.
Express DHL Delivery is a flat fee of only €15 on purchases
Economy Postal service is normally a 10 to 14 working day delivery at a flat fee of €10. *We do not recommend economy post after November 19th for Christmas delivery due to significant delay's annually with international postal delivery
Australia | NZ
Our Premium Express Delivery is 3 to 5 working days. During peak seasons like Christmas or for rural locations delivery can often take a few days longer.
Express DHL Delivery is a flat fee of only €15 on purchases
Economy Postal service is normally a 10 to 14 working day delivery at a flat fee of €10. *We do not recommend economy post after November 19th for Christmas delivery due to significant delay's annually with international postal delivery
UK
Our Premium Express Delivery is up to 2 to 5 working days. During peak seasons like Christmas or for rural locations delivery can often take a few days longer.
Express DHL Delivery is a flat fee of only €15 on purchases
Economy Postal service is normally a 10 to 14 working day delivery at a flat fee of €10. *We do not recommend economy post after November 19th for Christmas delivery due to significant delay's annually with international postal delivery
EU
Our Premium Express Delivery is up to 2 to 5 working days. During peak seasons like Christmas or for rural locations delivery can often take a few days longer.
Express DHL Delivery is a flat fee of only €15 on purchases
Economy Postal service is normally a 10 to 14 working day delivery at a flat fee of €10. *We do not recommend economy post after November 19th for Christmas delivery due to significant delay's annually with international postal delivery
Rest of World
Our Premium Express Delivery service is quoted at up to 5 to 7 working days. During peak seasons like Christmas or for rural locations delivery can often take a few days longer.
Express DHL Delivery is a flat fee of only €25 on purchases
Economy Postal service is normally a 14 to 21 working day delivery at a flat fee of €10. *We do not recommend economy post after November 19th for Christmas delivery due to significant delay's annually with international postal delivery
Import Duty, Customs or Local Taxes for delivery outside of Europe.
We cannot guarantee that shipments into any regions outside of the EU will arrive free of customs, duties or taxes. It is possible, but not regular that certain countries outside of the European Union apply an import tax on products shipped from another jurisdiction and we cannot be liable for additional import fee's or taxes levied on parcels.
Non Delivery & Attempted Delivery
We encourage customers to ensure that they use a day time delivery address. We ship all parcels signature on receipt with a premium service courier so if someone is not home to sign for delivery then the parcel will be held for a few days in a local depot for collection before it is returned back to our shipping department. Delivery fee's are non refundable in these cases and a non subsidised re-shipping fee would be applicable if a second shipping is requested.
The different stages of our delivery
We take communicating with our customers very seriously and place a big emphasis on getting this perfect every order. Our customer service team is there to ensure you are kept fully informed from the time you select your items up to monitoring that your gift is delivered safely
Step 1. Confirmation that the order has been received is sent from our web site after you place an order.
Step 2. Confirmation your order has dispatched along with tracking code for the courier is sent automatically from our web site to allow you to monitor its delivery progress right up to when it is delivered in real time..
